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Data Protection Statement

We will keep all the personal information you give us confidential and will not pass it to any third party unless you give us your permission or the law allows us to provide the information. We will hold your information in the systems of QUINN-life, our agents or subcontractors so we and they can provide suitable products and services to you.

We will record all incoming and outgoing telephone conversations for training, quality and fact verification purposes.

We will use the information you provide to manage your policy, including handling claims and for money laundering prevention purposes. We may check the information against other information available to the public (such as on the electoral roll and court judgements). We may also share information with other insurers, either directly or through people acting for the insurer (such as loss adjusters or investigators), Revenue and the Pensions Board for certain pension arrangements and, where we are entitled to do so under the Data Protection Act, the Financial Services Ombudsman, the Pensions Ombudsman, the Garda Síochána and other law-enforcement agencies. To set premiums, we will ask a credit reference agency to check the electoral roll and public information. The agency will record their search but they will not affect your credit rating.

If an application for insurance is declined or is subject to special terms, this information may be shared via a central register administered by the Irish Insurance Federation, with other insurance companies.

We may need to collect sensitive information (such as information about health or criminal convictions) about you and others named on the policy. By going ahead with this policy you will be agreeing to us or our agents or other insurers processing that information. Before you provide sensitive information about others, you should make sure they agree.

We may pass information about you and your claims history to:

• our agents and service providers;
• other insurers and their agents;
• any agent acting for you; and
• recognised trade, governing and regulatory organisations we are a member of or which we are governed by

We may give information about you to anyone we transfer our rights and duties to under this policy or to anyone that you have assigned the policy.

Other Information

We would like to keep you informed by post, email, telephone or text message of selected products and services available from us. If you would prefer not to receive this information, please let us know when you contact us.

QUINN-group would like to keep you informed by post about products and services they provide. We may use your information for this purpose after this insurance has ended. If you would prefer not to receive this information, please let us know when you contact us.

We may contact you with a reminder that your insurance is due to be renewed.

We can only take instructions to change a policy in some way from you, the policyholder.

Use of QUINN-life website

We may also record additional information on the webpages you have visited and the contents of
those webpages, any information you input, your referring URL or IP address, your time of visit and
related session information, your requested page, web browser type, USR agent, status of request
(successful reply), cookies, number of bytes in the response, and query string and any information or
technical detail your browser is sending to us. IP addresses are not linked to personally identifiable
information. We use this information to better understand website usage in the aggregate so that we
know what areas of our website users prefer. This information is stored in log files and is used for
statistical reporting and in limited circumstances to prevent fraud.

We may collect basic information using cookies about the way you have used the site during your
visit, such as the time and duration of your visit, pages viewed per session, time exposed to particular pages etc. This information will be used to help us review our site's performance and help us provide you with a better experience and will not be shared with any third party.

We may also occasionally use cookies to recognise you as a site user and to personalise your visit.
Most browsers automatically accept cookies. You can set your browser so that you will not receive
cookies and you can delete existing cookies from your browser. However, you may find that some
parts of the site will not function properly if you refuse cookies.

Security

We take our security responsibilities seriously, employing the most appropriate physical and technical measures, including staff training and awareness. We review our security measures and procedures regularly.

Any area of our site that is used to capture your personal information or payment details will always be in a secure session using 128-bit Secure Socket Layer (SSL) encryption, which is the industry standard.

For some products, Website customers will have the opportunity to register an email address and password. This information will only be used to provide you with secure access to your portfolio.

Fraudulent Emails Warning

QUINN-life will never contact you by email to request an update of your personal or private information, if you receive any such emails please contact us by telephone immediately.

Change to Statement

We may occasionally update this privacy statement. Therefore we would suggest you periodically review this statement to stay informed about how we are meeting our obligations under the data protection act. Your continual use of the service constitutes your agreement to this privacy statement and any updates.

Contact Us

If you have any further questions or comments about our privacy statement or would like a copy of your personal details we hold about you, please contact us at; info@quinn-life.com